Return/Refund Policies

Refund & Return Policy

At INKA SWAG, we take pride in the quality of our products. Please review our return and refund policy below before making a purchase:

  • All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

  • Exceptions for damaged or flawed products: If your item arrives defective, damaged, or not as described, please contact us within 7 days of delivery with photos of the issue.

  • Upon review, we will either:

    • Issue a full refund back to your original payment method.

     

  • Eligibility requirements:

    -The request must be submitted within 7 days of receiving your order.

    • You must provide clear photo or video evidence of the flaw or defect.

    • Items must be unused and in their original condition (aside from the defect).

     

We reserve the right to deny claims that do not meet these requirements.

If you need assistance with a defective item, please email us at inkaswagstore@gmail.com with your order number and supporting details.

Thank you for shopping with us!