Return/Refund Policies
Refund & Return Policy
At INKA SWAG, we take pride in the quality of our products. Please review our return and refund policy below before making a purchase:
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All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.
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Exceptions for damaged or flawed products: If your item arrives defective, damaged, or not as described, please contact us within 7 days of delivery with photos of the issue.
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Upon review, we will either:
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Issue a full refund back to your original payment method.
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Eligibility requirements:
-The request must be submitted within 7 days of receiving your order.
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You must provide clear photo or video evidence of the flaw or defect.
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Items must be unused and in their original condition (aside from the defect).
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We reserve the right to deny claims that do not meet these requirements.
If you need assistance with a defective item, please email us at inkaswagstore@gmail.com with your order number and supporting details.
Thank you for shopping with us!